Customer Testimonials

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DealerRater May 9, 2024

We were looking for a basic truck and Buck went outside and came back with just what we needed. He helped us with paperwork and everything else before and after the sale. Thanks Buck.

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DealerRater Apr 9, 2024

I have bought two cars at Sons Ford and have always been extremely satisfied with their customer service.

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DealerRater Mar 30, 2024

I had a pretty good experience with this dealership. A lot of back-and-forth on getting the deal done as you would find most places. I would have to say that the best part of the experience that saved it for me was our sales person Brian. He was refreshingly sincere and honest throughout the process. I very much felt like he cared not only about doing his job but about us and treating us well and Fairly through the process. If I go back to buy again, I will definitely be asking for Brian.

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DealerRater Oct 26, 2023

The Chad wood was very helpful and friendly with my car buying needs. I will be coming back in the future

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DealerRater Feb 21, 2023

My initial experience with this dealership was horrible. Shannon and Thomas are service writers at this location and their customer service and professionalism are far below sub-par. After three months of calling, stopping by, sending emails etc and neither of them returning my call regarding replacing the parking brake cable (which they had the part for) on my vehicle. If my last interaction with this dealership was with either of them, I would not go back and would file a complaint with Ford. Having said that I attempted one more time to get the needed repairs done. When I walked ...

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DealerRater Nov 3, 2022

What a wonderful place to buy a car. The entire team is wonderful. If the owners read this. They need to know they have a fantastic team. Love me some Sons Ford.

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DealerRater Oct 25, 2021

Awesome Service Department! I highly recommend, new manager cares about the customers. You will not be disappointed!

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DealerRater Aug 26, 2021

Michael Davila at Son's Ford was amazing to work with! Helped us a lot with needed repairs on the used car we bought and was very good at communicating with us. Would buy additional vehicles from them if I had to.

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DealerRater Feb 15, 2019

I purchased my 2013 F-150 from Austin Mckerley in September 2018. He was truly honest and up front about the entire deal, and we ended up purchasing a great truck at a great price. Jody Fowlow, the GSM, took care of our financing. He was a really nice guy, and very funny! While we were waiting in the lobby to sign our papers, the General Manager, Richard Harrison, came out to shake our hands and thank us for our business. Austin later referred us to Mr. David Rusk for our service, and he was very friendly and helpful. Ryan, the Parts Manager, ...

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DealerRater Oct 13, 2018

Overall I’m pleased with the level of service from the sales department. All of my initial issues were rectified within a reasonable time and I’ve grateful for that. Cons: Subpar knowledge base on vehicle features, fluids weren’t topped off after purchase (radiator, windshield wiper fluid), missing truck bed cleats, not the greatest service department. Pros: Reasonably priced, accommodating to customer demands, military friendly, and great customer service. I Purchased a used 2016 Ford F-150 King Ranch SuperCrew

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DealerRater Feb 15, 2018

I went to purchase a new vehicle and had the best experience. Jody, Dan Tuck, and Jennifer we're absolutely awesome. Keep up the great work

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DealerRater Feb 6, 2017

My F150 oil light was coming on and off. I was in Auburn visiting my college students. I made a unexpected stop by Automation Auburn to the service department to get it checked out. David from the start asked the issue and immediately came out and looked at my truck. He was very nice and caring and got my truck into service within 15 minutes. He kept me informed and even offered us lunch. He made our near tragedy into a delightful visit. Thanks David!

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DealerRater Feb 2, 2017

Stan is A awsome guy. The man with the red jordans.Work with us till the end. Thanks we will send you some customers. The Wilson family. Montgomety al

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DealerRater Mar 15, 2005

Thomas is the friendliest and most knowledgable person in the car business that I know. He is a down to earth, caring and all around great guy. We have purchased 4 vehicles from Thomas over the past few years and have been VERY VERY pleased with the service before and after the sale. Go see him and tell him I sent you!<br><br>Thomas, thanks for everything!<br><br>Barbara

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